Limited Liability Company LLC " FINANCE WORLD SERVICES" (hereinafter referred to as Seller) publishes the "Public Offer" (hereinafter referred to as the "Agreement") in accordance with Chapter 27 of the Civil Code of the Republic of Uzbekistan and other regulatory legal acts of the Republic of Uzbekistan, addresses to all interested parties the main terms of the conclusion of the Sale and Purchase Agreement on the terms specified in this offer and contains all the essential terms of the agreement.
1. Legal basis
1.1 The offer is drawn up in accordance with the Law of the Republic of Uzbekistan "On Electronic Commerce", "On Electronic Document Management" and other laws regulating the sale of Services (works, services) in the form of electronic commerce (e-commerce), published on the official website of the online store of LLC "FINANCE WORLD SERVICES", at the web address: https://silkroadgates.com/
1.2 Wholesale and retail transactions carried out in the form of electronic commerce are regulated by the "Regulation on the procedure for carrying out wholesale and retail trade activities", approved by the Cabinet of Ministers Resolution No. 407 of November 26, 2002, the "Regulation on retail trade of the Republic of Uzbekistan", approved by the Cabinet of Ministers Resolution No. 75 of February 13, 2003, and the "Regulation on electronic commerce", approved by the Cabinet of Ministers Resolution No. 185 of June 2, 2016.
1.3 Relations in the field of consumer protection are regulated by the Civil Code, the Law of the Republic of Uzbekistan dated April 26, 1996 No. 221-I "On the Protection of Consumer Rights" and other legislation of the Republic of Uzbekistan.
2. Terms and definitions
Online store https://silkroadgates.com/ - An enterprise in the form of LLC "FINANCE WORLD SERVICES", fulfilling the duties of a seller.
Buyer - any individual (residents and non-residents of the Republic of Uzbekistan) purchasing Services (works, services) using information systems for final consumption, who has accepted the public offer under the terms of this offer.
Client - an individual or legal entity who has previously made a successful purchase on the website https://silkroadgates.com/
Website https://silkroadgates.com/ is the official website of the online store of the seller LLC "FINANCE WORLD SERVICES".
Acceptance is agreement with a proposal (offer) to conclude a contract on the terms specified in the proposal, entailing legal consequences.
Placing an order in the online store https://silkroadgates.com/ — selecting the required item (or required items) from the range of Services offered for sale in the online store https://silkroadgates.com/ and placing an order for the purchase of Services (items) in the online store https://silkroadgates.com/ LLC "FINANCE WORLD SERVICES", through the order placement functionality of the website: https://silkroadgates.com/ or through the Operator by phone +998 97 391 0362 via Whatsapp messenger at the address: https://wa.me/998973910362
An order is a completed request from the Buyer to purchase the Seller's Services.
An offer is a proposal addressed to one person, several specific persons, or an indefinite number of persons, containing all the essential terms of the contract, from which the will of the person making the offer (offerer) to conclude a contract on the terms specified in the offer with anyone who responds is discernible.
The product is the object of the agreement between the parties, a list of product names presented in the online store of LLC “FINANCE WORLD SERVICES”, at the Internet address: https://silkroadgates.com/
An e-commerce participant is an individual or a legal entity that is a Seller or Buyer of Services (works, services) in e-commerce.
3. General Provisions
3.1. When placing an order for a product posted on the website https://silkroadgates.com/ the buyer agrees to all the terms of this Offer, which is a direct acceptance of the terms of the Offeror's agreement.
3.2. The Administration of the website https://silkroadgates.com/ has the right to make changes to the Offer without notifying the Buyer. In the event of changes being made to the current Offer, the changes shall enter into legal force after 10 calendar days from the date of official publication on the website.
3.3. The Offer is valid for an unlimited period.
3.4. The Seller provides the Buyer with complete and reliable information about the product, with all the essential terms of the contract, including information about the main consumer properties of the product, the place of manufacture, as well as information about the warranty period and shelf life of the product on the website of the online store at the web address: https://silkroadgates.com/
4. Product price, product availability on the website and order amount.
4.1 The price for each item is indicated on the website of the online store at the web address:https://silkroadgates.com/
4.2 Prices for Services are determined unilaterally and without dispute and are indicated on the pages of the online store https://silkroadgates.com/
4.3 The price of the Services is indicated in the national currency of the Republic of Uzbekistan - sum.
4.4 The offer to conclude a contract for a specific product is valid for the period of availability of the product at the Seller. The availability of the product on the website of the online store https://silkroadgates.com/ does not guarantee the actual availability of the product in warehouses. Data on the actual availability of Services is updated every day. If the buyer has paid the order amount in full, but the seller, for reasons beyond the seller's control, was unable to fulfill the obligations (delivery and sale) to the buyer, the buyer will be offered the following options: re-registration of the order for other Services (with an additional payment by the buyer if the cost of the product exceeds the cost of the previously paid order or with a refund of the excess amount to the buyer if the amount of the new order does not exceed the amount of the paid order) or a refund of the entire order amount.
4.5 The seller has the right to unilaterally change the price of any item. In this case, new (changed) prices come into force from the date of official publication on the website.
4.6 Price changes do not affect the Buyer's paid orders.
4.7 In case of a change in the price of the ordered Services, the Seller undertakes to inform the Buyer about the change in the price of the Services within 24 hours. The Buyer has the right to confirm or cancel the order for the purchase of the Services if the price is changed by the Seller after the Order is placed.
4.8 The Buyer's obligations to pay for the Services are considered fulfilled from the moment the Seller receives funds in the amount of 100% of the advance payment.
4.9 The cost of delivery of Services is determined automatically when the Buyer places an order, or is communicated to the Buyer when the order is placed by the Operator by phone, in messengers or social networks.
4.10 The order amount consists of: the cost of the Services purchased by the Buyer and the delivery service of the online store https://silkroadgates.com/.
4.11 The service of delivery of Services to the Buyer is considered to be performed from the moment of delivery of the order to the Buyer. The cost of delivery is not reimbursed upon returns.
4.12 Payments between the Seller and the Buyer for the Services are made in the ways specified on the website of the online store https://silkroadgates.com/.
5. Placing an order.
5.1 The order of the Services is carried out by the Buyer through the functionality of the website of the online store https://silkroadgates.com/ or through the support service operator at the number: +9989973910362, via Whatsapp or in the Direct messenger of the Instagram social network.
5.2 When registering on the website of the online store https://silkroadgates.com/, the Buyer undertakes to provide the following registration information:
5.2.1 Last name and first name of the Buyer or the person specified by him (recipient);
5.2.2 The address to which the Services should be delivered (if delivery is to the Buyer’s address);
5.2.3 Email address;
5.2.4 Contact numbers.
5.3 The name, quantity, range, article, price of the Product selected by the Buyer are indicated in the Buyer's basket on the website of the online store https://silkroadgates.com/.
5.4. If the Seller requires additional information, he has the right to request it from the Buyer. If the Buyer fails to provide the necessary information, the Seller shall not be liable for the Product selected by the Buyer.
5.5. The Buyer accepts the terms of this Offer by entering the relevant data in the registration form on the website of the online store or when placing an Order through the functionality of the website, or through the Operator: by phone, in messengers and social networks. After placing an Order through the Operator, the Buyer's data is registered in the Seller's database. Having approved the Order for the selected Product, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in paragraph 7.2. of this Offer.
5.6. The Seller shall not be liable for the content and accuracy of the information provided by the Buyer when placing an Order.
5.7. The Buyer is responsible for the accuracy of the information provided when placing the Order.
5.8. The remote purchase and sale agreement between the Seller and the Buyer is considered concluded from the moment the Order is placed.
6. Delivery and transfer of Services
6.1. The Seller provides the Buyer with services for the delivery of the Services by one of the methods specified on the website of the online store in the “TOURS” section.
6.2. If the contract for the sale and purchase of the Services remotely is concluded with the condition of delivery of the Services to the Buyer, the Seller is obliged to deliver the Services to the place specified by the Buyer within the time period specified in the Contract, and if the place of delivery of the Services is not specified by the Buyer, then to his place of residence or registration, of which the Seller notifies the Buyer.
6.3 The Buyer indicates the place of delivery of the Services when placing an Order for the purchase of the Services in the “Delivery Address” section.
6.4 The delivery time for the Services to the Buyer consists of the order processing time and the delivery time
6.5 The Seller indicates the cost of delivery of the Services on the online store website https://silkroadgates.com/. or informs the Buyer when placing an order by the Operator.
6.6 The Seller transfers, and the Buyer accepts and pays for the Services on the terms specified in this agreement. Ownership of the Ordered Services passes to the Buyer from the moment of actual transfer of the Services to the Buyer and payment by the latter of the full cost of the Services. The risk of accidental loss or damage to the Services passes to the Buyer from the moment of actual delivery of the Services to the Buyer.
7. Moment of conclusion of the contract
7.1 The text of this Agreement is a public offer (in accordance with Part 2 of Article 369 and Article 426 of the Civil Code of the Republic of Uzbekistan).
7.2 The agreement concluded on the basis of the Buyer’s acceptance of this offer is an adhesion agreement, to which the Buyer joins without any exceptions and/or reservations.
7.3 . Services and services presented on the site through sample graphic images are the property of the online store.
7.4 .Due to different technical characteristics of monitors, the color of the Product may differ from that presented on the website.
7.5 The appearance and characteristics of the Product may differ from those described on the website.
7.6 At the Buyer’s request, the online store manager is obliged to provide (by phone or email) information necessary and sufficient, from the Buyer’s point of view, for him to make a decision to purchase the product.
7.7 The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement.
7.8 The Buyer who purchased the Services in the Seller’s online store (placed an order for the Services) is considered as a person who has entered into a relationship with the Seller under the terms of this Agreement.
8. Rights and obligations of the parties
8.1 The seller undertakes:
8.1.1 From the moment of concluding this Agreement, ensure in full all obligations to the Buyer in accordance with the terms of this agreement and current legislation.
8.1.2 Process the Buyer’s personal data and ensure its confidentiality in the manner prescribed by current legislation.
8.1.3 . Provide the Buyer with the opportunity to receive telephone consultations at the numbers listed on the online store website (https://silkroadgates.com/). The scope of consultations is limited to specific issues related to the execution of the Order and the characteristics of the Product.
8.1.4 Prevent attempts of unauthorized access to information and/or transfer it to persons not directly related to the execution of Orders, promptly detect and suppress such facts.
8.2 . The seller has the right:
8.2.1 Change this Agreement, prices for Services and tariffs for related services, methods and conditions of payment and delivery of Services unilaterally by posting them on the pages of the online store https://silkroadgates.com/, located at the Internet address: https: / /silkroadgates.com/
8.2.2 All changes come into force after publication within the terms in accordance with the terms of the Offer and are considered brought to the attention of the Buyer from the moment of such publication.
8.2.3 . Record telephone conversations with the Buyer.
8.2.4 Without agreement with the Buyer, transfer your rights and obligations for the execution of the Agreement to third parties.
8.2.5 Transfer electronic documents and electronic messages to information intermediaries for storage.
8.2.6 Failure to fulfill obligations under the Agreement in the event of force majeure circumstances specified in Chapter 10 of this Agreement, as well as changes in the conditions for fulfilling obligations in accordance with clause 4.4 of this Agreement.
8.2.7 . If, without any valid reasons, the Buyer does not pay, does not accept the ordered Services or does not accept the ordered and previously paid for Services delivered within the specified time frame to a previously agreed address (territory) by the Buyer or a third party (a legal entity providing services for the delivery of the Services with which The buyer entered into an agreement for the provision of transport and forwarding services) The Seller has the right to unilaterally terminate the contract and demand compensation from the Buyer for losses incurred or withhold the Services until the Buyer is ready to pay and accept or accept the previously paid Services within a new time frame agreed upon by the Seller, after the Buyer has re-paid the cost of delivery of the Services.
8.2.8 The Seller has the right to refuse the Buyer to accept and fulfill an order if the Buyer previously placed an order and did not pay for it, refused the order at the time of delivery of the Services, did not accept the delivered Services, or if the Seller has doubts about the reliability of the Buyer’s specified data, without giving reasons.
8.2.9 If the Seller has reason to believe that the information provided by the User when placing an Order is not true or is provided incompletely, as well as in the case of offensive and/or inappropriate behavior, the Seller has the right to refuse to accept the Order to the Buyer on a temporary or permanent basis .
8.3 The buyer undertakes:
8.3.1 . Before concluding the Agreement, read the contents and terms of the Agreement, prices for Services offered by the Seller in the online store, as well as other conditions on the pages of the online store located at the Internet address: https. https://silkroadgates.com/
8.3.2 In order for the Seller to fulfill its obligations to the Buyer, the latter must provide all the necessary data specified in clause 7.2. of this Offer, unambiguously identifying him as the Buyer, and sufficient for delivery to the Buyer of the Services ordered by him, subject to delivery of the Services.
8.3.3 Pay for the ordered Product and its delivery under the terms of this agreement.
8.3.4 To avoid disputes, when placing an order, read the information offered by the Seller on its website.
8.3.5 Do not use Services ordered on the website for business purposes.
8.3.6 Pay for and accept the ordered Services from the Buyer or a third party (a legal entity providing services for the delivery of Services with which the Buyer has entered into an agreement for the provision of freight forwarding services) delivered to a previously agreed address (territory).
9. Warranty, return and exchange of Services
9.1 The conditions and procedure for returning or exchanging Services are described in the section “Terms of exchange and return” (https://silkroadgates.com/)
9.2 The warranty is issued for service and protection against servicing defects. The warranty does not mean that the product can be returned at any time if a breakdown or malfunction occurs.
9.3 Services that have a service warranty must be diagnosed and serviced at a service center. The verdict on the cause of the breakdown is determined by the service center.
9.4 Services that have servicing defects can be replaced in accordance with the terms of exchange and return specified in clause 9.1
10. Force majeure
10.1 . Any of the Parties is released from liability for complete or partial failure to fulfill its obligations under this Agreement if this failure was caused by force majeure circumstances that arose after the signing of this Agreement.
10.2 “Force Majeure Circumstances” means extraordinary events or circumstances that such Party could not foresee or prevent by means available to it. Such emergency events or circumstances include, but are not limited to: strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities, actions of government bodies of the Republic of Uzbekistan or other states, as well as any other circumstances beyond the reasonable control of any of the Parties.
10.3 Changes in current legislation or regulations that directly or indirectly affect any of the Parties are not considered as Force Majeure, however, in the event of such changes being made that do not allow either Party to fulfill any of its obligations under this Agreement, the Parties are obliged to immediately make a decision on the procedure for eliminating this problem in order to ensure that the Parties continue to implement this Agreement.
11. Responsibility of the parties
11.1 For failure to fulfill or improper fulfillment of the terms of this Agreement, the Parties are liable in accordance with the legislation of the Republic of Uzbekistan.
11.2 All text information, graphic images and services posted in the online store have a legal copyright holder, illegal use of this information and images is prosecuted in accordance with current legislation.
12. Other conditions
12.1 The parties will try to resolve all disputes related to non-fulfillment or improper fulfillment of their obligations under this agreement through negotiations.
12.2 . If agreement is not reached during negotiations, disputes will be resolved in court in accordance with the current legislation of the Republic of Uzbekistan.
12.3 Sections of the online store https://silkroadgates.com/ that explain the terms and conditions referenced in the Offer are an integral part of this Offer.
12.4 By accepting this offer, the Buyer agrees and allows LLC "FINANCE WORLD SERVICES" to process his personal data, including last name, first name, patronymic, date of birth, gender, place of work and position, postal address, home, work, mobile phones, email address, including collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution, transfer on the territory of the Republic of Uzbekistan, depersonalization, blocking, destruction of personal data, as well as transferring them to the Seller’s counterparties for the purpose of further processing (including collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution on the territory of the Republic of Uzbekistan, depersonalization, blocking, destruction of personal data) for conducting research aimed at improving the quality of services, for conducting marketing programs, statistical research, as well as for promoting services on the market by making direct contacts with the Buyer using various means of communication, including, but not limited to: mailing list, e-mail, telephone, fax, Internet.
12.5 The Buyer agrees and allows the Seller and the Seller’s counterparties to process the Buyer’s personal data using automated database management systems, as well as other software specially developed on behalf of the Seller. Work with such systems is carried out according to the algorithm prescribed by the operator (collection, systematization, accumulation, storage, clarification, use, blocking, destruction). Processing methods used (including, but not limited to): automatic reconciliation of postal codes with the code database, automatic verification of the spelling of street names/settlements, clarification of data with the Buyer by telephone, postal communication with the Buyer or via contact via the Internet, , subject to compliance with the requirements of the legislation of the Republic of Uzbekistan on ensuring by such third parties the confidentiality of personal data and the security of personal data during their processing. When transferring the specified data to the Buyer, the Seller warns persons receiving the Buyer’s personal data, that this data is confidential and can only be used for the purposes for which it was communicated, and require these persons to comply with this rule.
12.6 The Buyer has the right to request from the Seller complete information about his personal data, its processing and use, as well as to demand the exclusion or correction/amplification of incorrect or incomplete personal data by sending a corresponding written request in the name of the Seller to the postal address. The consent given by the Buyer to the processing of his personal data is unlimited and can be revoked by sending the Buyer a written application to the Seller at the postal address.
